Choose your service and a time
Pick from an initial assessment, a follow-up, or a multi-session bundle, then choose an available slot. Everything runs on UK time and updates in real time as slots are booked.
How Online Physiotherapy Works
No clinic visit, no waiting room — just a clear five-step process from booking through to a plan you can follow at home.
Pay securely and get your receipt
Payment is handled by Stripe before the appointment is confirmed. A payment receipt and a PDF invoice — suitable for a health insurance claim — are emailed automatically.
Complete a short assessment beforehand
For paid bookings, a short pre-appointment assessment is emailed ahead of your session via a secure sign-in link, so your physiotherapist has the full picture before you speak. A reminder is sent roughly an hour before your appointment if it isn't finished yet.
Attend your video consultation
Your confirmation email includes a secure video link for your appointment time. No separate app or account is required to join.
Get your plan and keep it in one place
After your session you'll have a personalised exercise plan and a written summary, both saved in your patient portal alongside your booking and invoice history.
Practical questions
How long is a session?
An initial assessment is 60 minutes. Follow-up sessions are 30 minutes.
What do I need to join?
A device with a camera, microphone and a reasonably stable internet connection — no special equipment or app installation.
Can I reschedule?
Yes, free of charge up to 24 hours before your appointment.
Ready to book?
Start with an assessment
Every plan starts with a full assessment, delivered online across the UK by an HCPC-registered physiotherapist.
Book your session